FAQ

 

What is your shipping/returns policy?

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How can I get advice on Sunu Kër products?

We love talking to you and are more than happy to give you a little consultation or some more detailed information about ingredient properties, instructions or anything you like. Email aicha@sunuker.co.uk and we will get right back to you.

 

Why does my product seem slightly different to last time?

We are proud to say that all of our products are handmade in small batches using only natural, organic ingredients. One of the beautiful things about these ingredients is that colours, fragrances and textures vary from product to product. These variations could be down to any number of reasons, from the season in which ingredients were harvested, to the temperature at which it has been stored in your home. Although your product may look/smell/feel very slightly different, we can assure you that every pot we put out is full of the same wonderful goodness.

Why are all your products vegan and natural?

Sick of the disappointment of finding out that our favourite beauty products are full of chemicals, or that they support animal cruelty, we decided to cut out the rubbish and provide products that you can be confident about using. They contain nothing but goodness, and they do not impact negatively upon the lives of animals.

 

How do I order wholesale?

We are always excited to hear from shops or salons who want to stock our products. Email aicha@sunuker.co.uk to receive our full trade price list.

 

Any other questions?

Do not hesitate to contact us at aicha@sunuker.co.uk so that we can answer any of your queries directly.